At Astro Premanand Ji, we value your satisfaction. If you’re not fully satisfied with your purchase, we’re here to help.

✅ Return Eligibility

• Products are eligible for return only if they are damaged, defective, or incorrect.

• Return request must be made within 3 days of receiving the product.

• The item must be unused, in its original condition, and with original packaging.

🚚 Return Process

1. Contact our support team at 📞 [Your Phone Number] or 📧 [Your Email Address].

2. Share your order number, reason for return, and images of the damaged or incorrect item.

3. Our team will verify the request and guide you on the return process.

💰 Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7-10 business days, to your original method of payment.

• In case of COD orders, refund will be issued via bank transfer.

❌ Non-Returnable Items

• Digital services like consultations, astrology reports, or personalized remedies.

• Items damaged due to customer misuse or natural wear & tear.

📌 Note

• Return shipping costs will be borne by the customer unless the error was on our side.

• Refunds are not applicable for delayed delivery caused by courier partners once the product has been dispatched.